Reference

What we cover on this page

This page sets out how we handle your account, your data and your localStorage. All km770 services are available only where local law permits, and some features may be restricted in your region.

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km770 What we cover on this page
DATA & SECURITY

How we handle this policy area

We keep our practices straightforward because your account is the thing you touch every day. On login from a new device, we ask for the one-time code sent to your phone, so returning on the same hardware stays one tap. Data about your session and your wallet activity is held only as long as it is needed for your account, payment verification or a legal duty, and we delete it when that purpose ends. We rely on cookies only to keep your session working — we do not sell your personal data.

Session cookies

We use cookies to keep you signed in and to remember basic preferences. You can clear them from your browser at any time; you will simply sign in again with your one-time code.

Account security

Login on a fresh device triggers a one-time passcode to your registered phone. That step keeps your wallet access tied to you alone, even if someone borrows your handset.

Data retention

Wallet records are kept as long as local rules require for verification and disputes. Once that period ends, we remove them from our systems rather than keeping them idle.

Your requests

To access, correct or remove your personal data, contact support with your account number. We confirm receipt, review the request and reply with what we did and why.

GET IN TOUCH

Where to raise legal questions

If a policy point is unclear, or you want to correct something on your account, our support team is the first stop. They review every request by hand and respond during normal operating hours for the Indonesia support desk.

Live support Raise legal or account questions through the in-site support widget. Attach any wallet statement if the point involves a DANA, OVO or GoPay transfer, and we will verify it against our logs.
Email desk For longer requests, like closing your account or amending your personal data, send us a message and mention the topic in the subject line so it routes straight to the right team.
Wallet receipt Keep your payment rails' confirmation notice. When we need to trace a transaction, that reference plus your km770 account number is all we usually need to reconcile the record.

Legal and data questions we hear

These are the policy points Indonesian visitors ask us about most, answered in plain terms. If yours is not here, our support desk handles everything else.

Availability depends on the local law in your region. We aim to offer services only where they are permitted, so check whether gambling access is allowed where you are before opening an account.

We collect what your account needs — a phone number or email, your chosen payment method and the transaction records from DANA, OVO or GoPay when you move money. We keep it to what is required.

Yes. Contact support with your account number and your request. We confirm it, close the account and remove data no longer needed, unless local record-keeping rules say we must keep it.

We share information only with the payment rails that process your transfers and any provider we are legally required to report to. We never sell personal data to outside parties.

Use the one-time passcode we send on new devices, keep your login private and log out on shared handsets. If you see activity you did not start, tell support right away.

Send us the wallet provider's confirmation reference and we trace the transaction against our logs. Usually a pending transfer is matched and credited once the rail's confirmation reaches us.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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